What it costs and how your fees are protected

The total course fee for the BSB50120 Diploma of Business is $2,500. This includes access to all course materials, assessments, and support services throughout your enrolment.

A non-refundable enrolment fee of $250 is charged separately and covers the cost of assessing your eligibility, processing your application, and setting up your learning account.

Once enrolled, your tuition is securely held in an escrow account managed by CRAMZET Pty Ltd. Funds are only transferred to Advanced Business Institute after the census date for each unit, which is five business days after your enrolment into that unit.

This process ensures your tuition is protected and only released once your place in the course is confirmed. Each transfer is tied to your academic progression, reinforcing accountability and financial security

Download the fee schedule here.

Proof of Identification

Before you can begin your course, all students must provide certified copies of identification documents. These must include valid photo identification, such as a passport, driver’s licence, or national identity card. Certification confirms the documents are true copies of the originals and must be completed by an authorised person.

If you are an offshore student, you are required to complete this step through an authorised verification agency. For students located in Hong Kong, Guangdong or Macau, this process is managed exclusively by Individual House, our approved partner. They will assist you in gathering and submitting the correct documents to ensure your enrolment can proceed smoothly.

Providing clear and certified identification helps us verify your eligibility and safeguard the integrity of your qualification.

How we support you throughout your training

We are committed to helping you succeed. As a student, you’ll have access to the following:

• Fast and clear responses from your assessor through the learning platform
• Assistance with language, literacy and numeracy if you need extra help
• Study support materials and guidance throughout your course
• Optional adjustment plans if you need learning accommodations due to disability, illness or other circumstances

If you are unsure about what support is available or how to request it, reach out to the Student Services team.

Wellbeing and a respectful learning environment

We want you to feel safe, supported and respected throughout your time with ABI. If you are experiencing stress or difficulties outside of your studies, let us know early. We can connect you with external wellbeing and mental health support services that understand the needs of adult learners.

ABI welcomes students from diverse backgrounds. We are committed to creating a learning experience that is inclusive, respectful, and free from discrimination.

What to do if you have a concern

Sometimes things don’t go to plan. If you are unhappy with any part of your experience, we encourage you to raise it with us. Start with a conversation with Student Services, or if you prefer, complete the Complaint Form, and we’ll investigate it fairly and promptly.

If you disagree with a decision made about your study or assessment, you may request a formal review using the Appeal Form. All complaints and appeals are handled confidentially. If you are not satisfied with the outcome, you have the right to have your matter independently reviewed by an external party at no cost.

You’ll find all the documents you need linked below.

Key Documents

ABI is committed to providing clear, transparent policies to support our students’ rights and responsibilities. The following downloadable documents cover essential policies and procedures:

• Student Handbook: Your comprehensive guide to studying at ABI. It includes important details on course expectations, academic support, assessment requirements, and student responsibilities. We recommend reading it thoroughly to ensure a smooth and successful learning experience.
• Course Brochure: Gives you a detailed description of the BSB50120 Diploma of Business course at ABI.
• Training and Assessment Strategy: Provides full guidance on how we deliver the course.
• Complaints and Appeals Policy: Outlines the steps and procedures for lodging complaints or appeals regarding any aspect of your studies at ABI. We strive to resolve any issues fairly and professionally.
• Form – Complaints Handling If you need to submit a formal complaint, use this form to provide relevant details. Our team will review your case and respond in line with our complaints policy.
• Form – Request to Appeal a Decision: If you are unhappy with a decision, you may appeal using this form, per the policy.
• Refund and Fees Policy Learn more about our refund policy, including eligibility criteria, procedures, and timelines for fee reimbursement. ABI’s policy aims to ensure fair treatment for all students. To do this, download the Refund Request Form
• Financial Hardship: If you are struggling to meet the financial requirements of the course, you can appeal for special consideration.
• AQF Framework: This publication provides the complete set of AQF policies and objectives and information about the governing and monitoring arrangements for the AQF.

These documents are available for download to ensure you have access to all the necessary information regarding your rights and options as an ABI student. For any additional queries or support, please feel free to contact our student services team.

Before you start

Download the self-assessment checklist and declaration to ensure you are ready to enrol.

If you are currently employed and have access to the required resources, you can use this template to put on your work letterhead and signed by your supervisor.

Choose ABI for a structured, supportive, and comprehensive approach to your professional development.